Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support – Ready to use supporting documents bringing ITIL Theory into Practice – Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves [...]
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Amazon.com Review For a practical guide to software testing, readers can look to Rex Black’s Managing the Testing Process, a compendium of real-world advice on managing software testing successfully. It is a veritable hodge-podge of sample test documents and is filled with recommendations from an old hand at test management. Early [...] Amazon.com Review For a practical guide to software testing, readers can look to Rex Black’s Managing the Testing Process, a compendium of real-world advice on managing software testing successfully. It is a veritable hodge-podge of sample test documents and is filled with recommendations from an old hand at test management. Early [...] If you’re trying to kick the “Buy Now/Pay Later” habit and get your spiraling debt under control, you need Managing Debt For Dummies now! This practical, commonsense guide provides straightforward strategies for coping with every kind of secured and unsecured debt, including, personal loans, car loans, mortgages, home equity loans, lines of [...] |
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