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The official FAA Guide—an essential reference for all instructors. The Aviation Instructor’s Handbook is a world-class educational reference tool developed and designed for ground instructors, flight instructors, and aviation maintenance instructors. This information-packed handbook provides the foundation for beginning instructors to understand and apply the fundamentals of instructing. It also provides aviation [...]
Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support – Ready to use supporting documents bringing ITIL Theory into Practice – Covers every detail, including some missed in other books. This thorough book provides a clear roadmap to designing, implementing and operating a help desk. The author leaves [...]
Adapted from the authors’ top-selling public speaking text, Public Speaking Handbook provides a unique, audience-centered approach in a student-friendly reference format, allowing students to access information quickly and easily. Public Speaking Handbook brings theory and practice together in an understandable and applicable manner. Its distinctive and popular approach emphasizes the importance of [...]
As the credit bubble fallout plagues the institutional finance sector–and will continue to do so in coming years–a strategic approach to credit portfolio management has never been more critical. The Handbook of Credit Portfolio Management provides all the information you’ll need to successfully rebalance and manage your credit portfolios. Together with co-author [...]
From Library Journal
Veterinarian Gallerstein has thoroughly revamped and updated his classic Bird Owner’s Home Health and Care Handbook (see “Grooming Your Pet Care Collection,” LJ 2/1/93, p. 49-53) to reflect the major advances in the field since the 1984 edition. He discusses the many aspects and responsibilities of pet bird [...]
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