Whether a business sells tangible goods or services, product management holds a critical position in the organization’s pursuit of profits. Because traditional departmental roles continually evolve, and because the business climate is so competitive, the job of product manager has become exceedingly critical yet it remainsvery complex. The Product Manager’s Desk Reference [...]
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Sleek and stylish, this Dolce desk is a great computer center or home office workstation. Featuring solid wood construction with a dark walnut finish, the fashionable design includes tapered legs and a convenient pullout keyboard tray. For added storage and convenience, pair it with the matching Dolce hutch (sold separately). Accessories not [...] From Library Journal Czegel covers all aspects of help-desk design and implementation: staffing, training, evaluation, problem resolution, tracking, marketing, and outsourcing. She covers traditional help desks with telephones and the new help desk on the Internet. Aimed at business managers and information technology departments supporting commercial products, this book will work [...] Whether a business sells tangible goods or services, product management holds a critical position in the organization’s pursuit of profits. Because traditional departmental roles continually evolve, and because the business climate is so competitive, the job of product manager has become exceedingly critical—yet it remains very complex. The Product Manager’s Desk Reference [...] Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the IPSR exam. Written by a renowned IT Service Management expert and ITIL Manager, this guide features complete details on all exam domains. Inside, you’ll find learning objectives at the beginning of each chapter, [...] |
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